Increasing your website traffic and improving conversion rate optimization (CRO) are the two most important things that can increase your sales.
While most online businesses focus on increasing traffic, they fail to focus on CRO. Without a better conversion rate, the amount of traffic you get on your website will become irrelevant.
To help you get maximum results, we have listed website conversion rate improvement tactics that will skyrocket the number of sales on your website!
Table of Contents
The Goal of Conversion Rate Optimization (CRO)
Conversion Rate Optimization (CRO) is a marketing approach to increase the conversion rate or the amount of traffic that turns into leads or sales. You do tests and implement them on your website to increase sales, that’s how you do CRO.
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CRO encourages visitors to take desired actions on your website, such as:
- Making a purchase
- Filling out a form
- Newsletter subscription
- Making a call
- Signing up for a free trial
The primary goal is to convert more casual browsers into committed customers. A high conversion rate indicates that your website is effectively persuading users to take the desired steps, ultimately contributing to business growth.
If you want to know more about CRO definition then check out this blog.
Importance of Website Optimization Strategies
Website Optimization Strategies play a pivotal role in enhancing the overall performance and user experience of your website.
Optimizing various elements of your website such as:
- Page speed
- CTA button
- Mobile responsiveness
- Usability
Contribute to a positive user journey and, consequently, improved conversion rates.
Strategies are the plan you make for CRO and then you create tactics to implement them. Strategies can help you:
- Organize your CRO plan
- Boost sales/leads
- Reduce bounce rate
- Help achieve higher search engine ranking
One fundamental strategy is to focus on mobile optimization because the user or viewer comes from mobile devices. If your website is not mobile-friendly you will lose a large margin of visitors who could potentially become clients.
Ensuring a seamless experience for visitors on smartphones and tablets is non-negotiable. Mobile-responsive design and fast loading times on mobile platforms can significantly impact user satisfaction and, consequently, conversion rates.
If you want to know more about CRO marketing conversion rate optimization best practices, then visit this blog.
Website Conversion Rate Improvement Tactics for Maximum Results
Now, let’s jump into the tactic that will improve your conversion rate and increase your revenue.
1. Understand Your Audience
How can you optimize your website if you don’t even know who is your targeted audience?
The first tactic is to do research and find out information about your targeted audience.
The type of information you should be looking for are:
- Buying habits
- Preference
- Location
- Behavior flow
- Age
- Income
- Gender
The more aware you are of your audience the better you can optimize your website for them. And that’s how you increase conversion rate in sales.
2. Customize Your Messages
Messaging is important but if your messages do not connect with your audience then it is a waste. If you use a generic format of messages it will be a hit-or-miss type of tactic.
You can refine this tactic to make it more effective by customizing it. You did your research on your targeted audience, right? Now, use that data to tailor your message so that it resonates with your audience.
Let’s say your targeted audience belongs to the age group 20 to 25, both male and female. Then you have to tailor your brand’s voice, and message so that it can capture the attention of youth.
3. Include Pop-ups the Right Way
You probably get annoyed when you get pop-ups when you visit other websites right? Well, you only get annoyed because the pop-up is not done right.
Usually the conversion rate from pop-ups is 3.30% but when done right, the conversion rate can increase and give you a whopping 9.8% conversion rate!
Here is how you can include pop-ups in your website the right way:
- Delay the pop-up: Delay it for about 30 seconds. Delay causes less irritation or annoyance for visitors.
- Experiment with what visitors like more: Pop-ups may include premium content, newsletters, PDFs, notifications, coupons, spin-to-win wheels, etc. Experiment with variations and see which pop-up works best with your targeted audience.
- Use only once per user: You may use cookies to ensure a visitor gets only one pop-up. The same visitor getting multiple pop-ups can make them annoyed.
- Easily closable: Whichever type of pop-up you use, it should have easy-to-close functionality.
4. Stay Consistent with User’s Expectations
When a user visits your website, they have specific expectations. If you fail to meet their expectation right off the bat then they might leave which will cause the bounce rate to rise.
Let’s say you are running ads, and when someone likes the ad they may click on it and come to your website. You must have a landing page that meets the visitor’s expectations. If your ad promises a discount on a certain service or product then your landing page should have the discounted service or product.
If the visitor does not find the promised service or product on the landing page, then it creates inconsistency and confusion for the visitor.
Another example we can give is, if you get a visitor from SERP then you must fulfill the intent you promised to give in your little. If the title and the content of the page do not match then the visitor will be dissatisfied. On top of that, you will lose ranking on Google as well.
5. Set Website’s Goal
Without a solid goal, the CRO strategy can feel lost.
So, decide how you define conversion for your website. Is it more sales, more premium content subscriptions, or more newsletter sign-ups?
After deciding your conversion type, set goals. You may set goals like:
- Increase conversion by 10% compared to the previous month
- Reduce bounce rate
- Earn 5% more profit than last 6 month
6. Reduce Customer Friction Point
When a visitor or customer faces difficulty completing a task on your website, it is called a customer friction point or paint point.
The more customer friction points you have, the more potential conversations you will lose. According to a study, nearly 70% of carts get abandoned and the prime reason behind it is customer friction point.
To reduce customer friction points:
- Analyze and find out the customer friction points on your website
- Use optimization tools to reduce those customer friction points
- Conduct survey to hear directly from customers what is causing difficulty for them
- Provide a smooth customer experience on your website
- If your contents are lengthy content make them short and precise
7. Analyze Competitors
No matter what product or service you are selling, there is a high possibility you have plenty of competitors. One way to improve your conversion rate is to beat your competitors and come on top.
Remember, people usually do a little bit of research before they make a purchase. When they do the research, your website can impress them by providing better value for the money.
To do that, you need to thoroughly research your competitors and find out their:
- Strength
- Weakness
- Persuasive technique
After figuring out what exactly makes your competitor better or worse, you can work on those areas can get a better conversion rate.
8. Add Chat Option
Even if you make a perfect website that has easy-to-understand content, still visitors might want to ask some questions. If they don’t find any option to ask those questions they may leave and reduce your conversion rate.
To answer the visitor’s question you should add a live chat option.
Live chat also helps you get data on what type of questions your visitors have and whether can you improve the product or service you are selling.
9. Try Multiple CTA Button
Testing CTA buttons of various
- Colors
- Shapes
- Sizes
Is important. Align with that you should test by providing multiple CTA buttons on your website.
Each CTA button can be of a different style. Multiple CTA buttons may positively impact your conversion rate.
When creating multiple CTA buttons, you should use different forms. Such as:
- Subscribe
- Read more
- Download
- Sign up
- Banner
But if through testing you notice that multiple CTA buttons are bringing negative impact then you can just go back to a single CTA button idea.
A few effective call-to-action strategies are:
- Optimizing CTA length
- Creating a sense of urgency in CTA
- Captivating CTA
- Using action words in CTA
10. A/B Testing
A/B testing is testing two versions of your website with each other.
It is one of the most effective ways to optimize your website to improve conversion.
By testing out old and new versions of your website, you can figure out which one resonates more with customers and help you improve conversion.
Check a few more examples of conversion rate optimization here.
11. Gather Feedback to Improve Your Website
You can ask for feedback or conduct a small survey to find out how the visitors feel about your website. This is an easy way to find what the visitors don’t like about your website and improve it.
Make sure to ask for feedback only once per user. Asking for feedback multiple times to the same user can create frustration and increase the bounce rate, which we don’t want.
And for surveys keep them for like 30 to 40 seconds long. If the survey is confusing or longer than 40 seconds then your visitors might get annoyed and leave.
12. Optimize Landing Page
Optimizing the landing page can be a great way to improve conversion. Landing page optimization examples are:
- Improving the design of the landing page
- Improving the functionality of the landing page
- Providing clear and compelling headlines on the landing page
Final Thoughts
Improving your website’s conversion rate by using tactics is not just about attracting more visitors; it’s about turning those visitors into customers. By implementing the tactics we have listed in this blog, you can maximize the results of your online efforts and boost your revenue.
Even though you should keep your goals practical, never shy away from setting big goals for your websites. Achieving the targeting conversion rate goal by implementing multiple tactics is how you win in the online business.
FAQs
Should I apply CRO tactics to improve conversion even if I have plenty of visitors?
Yes, you should. More visitors do not necessarily mean more conversions. To improve conversion rate you must apply CRO tactics.
How to optimize website design for a better conversion rate?
You can optimize your website design for a better conversion rate by:
1. Using simple design
2. Testing and implementing different themes
3. Clarity is navigation
How to optimize the CTA button to improve conversion?
Some strategies you can apply to optimize the CTA button to improve the conversion rate are:
1. Making it action-oriented
2. Make it clear and precise
3. Use attractive color
4. Using in various forms
How can incentives be used to improve conversion rates?
Incentives can motivate visitors to take action. Such as:
1. Discounts
2. Free trials
3. Exclusive offers
Highlight these incentives prominently and make it easy for visitors to redeem them.
What does reducing friction in the conversion process entail?
Reducing friction involves minimizing obstacles that may prevent visitors from completing purchases. This could include:
1. Simplifying forms
2. Offering guest checkout options
3. Optimizing page load times.
How can social proof be leveraged to increase conversion rates?
Social proof, such as customer reviews, testimonials, or endorsements, can build trust and credibility with potential customers. Display social proof prominently on your website to reassure visitors and encourage them to take action.